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Career Center

  • Maitland, Florida, All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Pet Insurance* Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense) Our promise to you: Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: Full-Time Shift : Days The role youll contribute: The Clinical Risk Manager (CRM) is responsible for managing the risk management program for the assigned areas. This position is responsible for working in collaboration with the clinical team to ensure adherence to all federal regulations and hospital policies. The CRM or their designee will systematically investigate all clinical incidents/accidents/events that could lead to patient harm and/or financial loss and ensures all risk management activities, including the internal event report system and patient grievance process are in compliance with FL State Statute 395.0197. The CRM identifies areas of risk and facilitates risk mitigation/safety strategies including the Root Cause Analysis and Response process as well as regulatory surveys. The CRM identifies potential compensatory events and works collaboratively with claims management coordinators to mitigate litigation. The CRM is responsible for integrating the risk management program into the quality and safety activities of assigned areas. The value youll bring to the team: Develop, manage, and administer facility-wide systems for risk identification, investigation, and reduction. Assess operational and clinical risk across the assigned areas based on knowledge of national and state regulatory and accreditation standards and/or licensing requirements. Assess, develop, implement, and maintain educational risk management programs for all personnel, leaders, and Executive Team on identified issues and any other related activities as statutorily required. Maintain working knowledge of CMS, DNV, AHCA, or other state. national and/or federal standards such as required reporting of quality-of-care issues, Sentinel Events, corporate compliance related issues and any other requirements that directly impact the continued operation of the facility/entity. Ensures compliance with patient safety and risk management related standards by DNV and other accrediting and regulatory entities and participates in the clinical quality and safety efforts of the facility. Responsible for the management of the internal event report system for assigned area, in compliance with Florida Statute 395.0197 including identification and reporting of adverse events. Identify, investigate, and report on Sentinel Events and facilitate the Root Cause Analysis & Action process. Participate directly in the facility process for Disclosure of Unanticipated Outcomes. Responsible for integrating the risk management program with the quality and safety activities of the assigned areas. Serves as a resource to hospital administration, other employees, and physicians on Risk Management/legal/ethical issues, including off-hour and holiday coverage as needed Monitors, analyzes, and reports aggregated event report data to the Risk Management Director and hospital leaders, with a focus on risk exposures for trends or patterns. Manages regulatory surveys as they pertain to complaints against AdventHealth as well as Risk Management Program Surveys Investigates and reports to the Risk Management Director and to claims management any occurrence which has the potential to give rise to a claim Manages the formal Patient Grievance process per CMS guidelines for the assigned facility Demonstrates through behavior AdventHealth s Core Values in Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Qualifications The expertise and experiences youll need to succeed: Excellent interpersonal, analytical, critical-thinking, oral and written communication skills Understanding of medical terminology and technology, medical procedures/treatments, their usual risks, and expected outcomes Understanding of conflict resolution Basic knowledge of federal legislation and state statutes relevant to Risk Management and patient safety activities Ability to prioritize a diverse workload and possess the ability to work under pressure and deadlines Ability to facilitate and/or manage process improvement projects as assigned Ability to work in a matrix environment with multiple teams Proficiency in Microsoft Office Suite Registered Nurse, Advanced Registered Nurse Practitioner, Respiratory Therapist, Occupational Therapist, Physical Therapist, Speech Pathologist, Radiology Technologist, Ultrasound Technician, Physician Assistant, Paramedic, Pharmacist, and three to five years clinical experience in a healthcare-related field, OR Three to five years experience in risk management or claims field AND Experience in process improvement/patient safety/clinical risk management/quality activities Bachelors degree in health care related field This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
  • Austin, Texas, JOB SUMMARY Provides consultant expertise and leadership to teams to achieve improved outcomes and sustainable change to help BSWH strategy to deliver high-quality, safe care and achieve excellence by regulatory statutes, policies and procedures. ESSENTIAL FUNCTIONS OF THE ROLE Serves as an internal consultant for quality and patient safety initiatives and small to medium scale projects through BSWH. Facilitates, coordinates, and provides project management for quality improvement teams, strategic planning sessions, and other organizational meetings and committees as requested and needed. Coaches and mentors teams and managers in the provision of quality, patient safety and other regulatory issues. In partnership with teams and managers, develops multidisciplinary indicators and identifies opportunities for improvement, to monitor and evaluate the quality of care and services provided to patients based on evidence-based practices, regulatory and accrediting agency requirements, and data testing of high-risk problem prone, and high-volume processes. Identifies regional, system, and industry best practices, providing feedback to managers and team members. Provides subject matter expertise and comprehensive measurement testing for quality improvement initiatives across the organization. Prepares and submits timely scheduled and ad hoc status reports on the progress of work teams to various stakeholders to keep them apprised of progress, potential barriers, lessons learned, and related topics for all strategic improvement priorities. Works with applicable staff to use appropriate audit strategies, data extraction, skilled observation, surveys, focus groups or other tools to obtain relevant information to improve care and quality of service. Participates in design, development, and implementation of facility learning forums. Participates in unit and/or facility huddles. Helps the ZERO Harm rounding process as directed by leadership. Maintains awareness of the latest developments, advancements, and trends in the field of quality improvement reporting and testing by attending seminars/workshops, reading professional journals, and active participation in professional organizations. KEY SUCCESS FACTORS Extensive knowledge of tools and techniques of quality performance measurement and data testing Extensive knowledge of Texas, Joint Commission and CMS standards Extensive knowledge of trends, developments, and research in providing high-quality safe care Skilled facilitator, coach, consultant, influencer, management and strategic thinking skills Skilled in the use of computers, and related software applications Exceptional verbal, social and written communication skills Able to mentor, train and develop instructional materials to educate leadership and staff in quality, patient safety, regulatory issues Able to work collaboratively and effectively with a wide range of stakeholders, and across organizational lines and teams Able to identify and deploy required project management processes, tools, and templates needed to successfully drive initiatives Able to partner with key stakeholders to identify impediments to success and recommend and implement corrective actions and/or mitigation Able to work alone or with varying levels of direct or indirect supervision and guidance Able to appropriately prioritize tasks to meet desired deadline Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Patient Safety (CPPS),or role-appropriate certification preferred Licensed clinician such as nurse, physical therapist, occupational therapist, dietitian, respiratory therapist, etc. preferred. BENEFITS Our competitive benefits package includes the following Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based on position type and/or level QUALIFICATIONS EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification EXPERIENCE - 4 Years of Experience
  • Dallas, Texas, JOB SUMMARY Provides senior level consultant expertise and leadership to teams to achieve improved outcomes and sustainable change to help BSWH strategy to deliver high-quality, safe care and achieve excellence by regulatory statutes, policies and procedures. ESSENTIAL FUNCTIONS OF THE ROLE Serves as a senior internal consultant for quality and patient safety initiatives and medium to large scale projects through BSWH. Facilitates, coordinates, and provides project management for quality improvement teams, strategic planning sessions, and other organizational meetings and committees as requested and needed. Provides professional leadership, coaching and mentoring of team members and managers in the provision of quality, safe care and regulatory issues. In partnership with teams and managers, develops multidisciplinary indicators and identifies opportunities for improvement, to monitor and evaluate the quality of care and services provided to patients based on evidence-based practices, regulatory and accrediting agency requirements, and data testing of high-risk problem prone, and high-volume processes. Prepares and submits timely scheduled and ad hoc status reports on the progress of work teams to various stakeholders to keep them apprised of progress, potential barriers, lessons learned, and related topics for all strategic improvement priorities. Works with applicable staff to use appropriate audit strategies, data extraction, experienced observation, surveys, focus groups or other tools to obtain relevant information to improve care and quality of service. Partners in the development, interpretation, and administration of policies, procedures, and practices by goals of providing high-quality, safe care and federal and state requirements. Applies a wide range of data techniques, and process or quality improvement tools to drive improvements. Represents BSWH at local, regional, state, or national health care partners. Participates and/or managers unit and/or facility huddles Helps the ZERO Harm rounding process as directed by leadership KEY SUCCESS FACTORS Experienced knowledge of tools and techniques of quality performance measurement and data testing Experienced knowledge of Texas, Joint Commission and CMS standards Experienced knowledge of trends, developments, and research in providing high-quality safe care Skilled facilitator, coach, consultant, influencer Management and strategic thinking skills Investigative and problem-solving skills Skilled in the use of computers, and related software applications Excellent verbal, social and written communication skills Able to mentor, train and develop instructional materials to educate leadership and staff in quality, patient safety, and regulatory issues Able to work collaboratively and effectively with a wide range of stakeholders and across organizational lines and teams Able to identify and deploy required project management processes, tools, and templates needed to successfully drive initiatives Able to partner with key stakeholders to identify impediments to success and recommend and implement corrective action and/or mitigation Able to work alone or with varying levels of direction or indirect supervision and guidance Able to appropriately prioritize tasks to meet desired deadlines Must achieve Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Patient Safety (CPPS) or role-appropriate certification within the first two years Licensed clinician such as nurse, physical therapist, occupational therapist, dietitian, respiratory therapist, etc. preferred. BENEFITS Our competitive benefits package includes the following Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based on position type and/or level QUALIFICATIONS - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 5 Years of Experience Preferences: Project Management with data analysis experience Excel and Power BI proficient The ability to use the Health Catalyst tools (and Vizient tools) The ability to pull and analyze data from any registries Epic report writing skills Report building skills and the ability to use the data and lead teams to improve performance  
  • Commerce, California, Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.   Optum is a physician-led, close-knit team that has been long-respected in Southern California. We are passionate about patients. We are leading the state of California toward better healthcare practices. And we are looking for amazing doctors like you!    We have immediate opportunity for experienced  Advanced Practice Clinician to join our  Risk Adjustment  team in  Los Angeles area . The clinicians we seek are those who practice medicine with a focus on patient care, not volume.  We want our clinicians to take the time needed to truly address the patient’s needs.    We offer competitive compensation and comprehensive benefit package including medical malpractice coverage and tail policy, generous Paid Time Off (PTO) and holidays, CME time and dollars, medical, dental and vision benefits, company paid life insurance, bonus potential.    Primary Responsibilities: Optum Clinic Locations:  All of the lower San Gabriel Valley, Los Angeles area Complete senior wellness visits at company-owned outpatient facilities and independently contracted physician offices, as well as some home/custodial visits Schedule: Monday - Friday Average Daily Patient Census: Up to 16 patients per day (10-12 patients per day on average) We will consider and train new graduates   You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.   Required Qualifications: Master’s degree from a four-year college and/or a professional certification beyond a four-year college Certificate of completion from an accredited Advanced Practice Clinician Program Unrestricted California Advanced Practice Clinician license or in process of obtaining Current AANP/ANCC/NCCPA certification Current California DEA certificate required prior to start date EMR Proficient Excellent patient care and time management skills Ability to work in a fast-paced environment, team player, adaptable to changing priorities   Preferred Qualifications: Previous HCC experience 1+ years of previous managed care setting experience Fluent or proficient Medical Spanish California Residents Only : The salary range for this role is$109,513 to $147,146 per year.  Salary Range is defined as total cash compensation at target. The actual range and pay mix of base and bonus is variable based upon experience and metric achievement. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.       OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.  
  • Commerce, California, Optum CA is seeking an Advanced Practice Clinician to join our Risk Adjustment team in lower San Gabriel Valley, CA. Optum is a clinician-led care organization that is changing the way clinicians work and live.   As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone.   At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.   Primary Responsibilities: Optum Clinic Locations:  All of the lower San Gabriel Valley, Los Angeles area Complete senior wellness visits at company-owned outpatient facilities and independently contracted physician offices, as well as some home/custodial visits Schedule: Monday - Friday Average Daily Patient Census: Up to 16 patients per day (10-12 patients per day on average) We will consider and train new graduates You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Master’s degree from a four-year college and/or a professional certification beyond a four-year college Certificate of completion from an accredited Advanced Practice Clinician Program Unrestricted California Advanced Practice Clinician license or in process Current AANP/ANCC/NCCPA certification Current California DEA certificate required prior to start date EMR Proficient Excellent patient care and time management skills Ability to work in a fast-paced environment, team player, adaptable to changing priorities Preferred Qualifications: Previous HCC experience 1+ years of previous managed care setting experience Fluent or proficient Medical Spanish    California Residents Only : The salary range for California residents is $109,513 to $147,146. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.     Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.    OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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