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Career Center

  • Frisco, Texas, Baylor Scott and White Medical Center Frisco at PGA Parkway Join us in an extraordinary opportunity to be at the forefront of our new hospital in Frisco, Texas. As we gear up to open our doors in July 2025, you?ll play a pivotal role in shaping the future of healthcare in our community. Our new facility, spanning 340,000 square feet, will introduce a state-of-the-art facility, tailored to accommodate the evolving needs of our rapidly growing population. Among its highlights, the facility will house crucial departments such as emergency, inpatient, procedural, and women and children. Apply today and join a growing team dedicated to bringing an elevated level of care to the rapidly growing North Texas area!   JOB SUMMARY The Patient Safety Officer serves as the designated leader in one or more hospitals providing leadership and expertise by establishing a culture of safety that minimizes hazards and patient harm by applying the BSWH Safety and Quality Plan: Guiding Principles. The PSO will analyze and integrate data obtained from both internal (event reporting, near misses, IS data collection, surveys, etc.) and external resources (Sentinel Event Alerts, evidence-based practices, etc.) working collaboratively to develop responsive programs that enhance an organizational culture that supports Zero Preventable Harm. ESSENTIAL FUNCTIONS OF THE ROLE ESSENTIAL FUNCTION OF THE JOB Assumes the leadership role for a safe culture by sharing accountability for PS throughout the facility/organization. Oversees the management and use of event information to benchmark and tract progress to zero preventable harm. Works with facility leaders/managers, as well as clinical risk management to ensure thorough and timely event management. When adverse events cause harm to patients, the PSO will participate in implementation of an early intervention action plan. Trains new facility leaders on event reporting system and establish processes and expectations to ensure thorough, credible and timely event reviews/management. Communicates the Patient Safety strategy, tactics, and status updates on a routine basis to hospital leaders and other key stakeholders. The PSO meets regularly with facility leaders, clinical risk management and managers to discuss and develop next steps/actions for adverse events that meet established criteria. Is a trusted agent for clinical staff to report concerns about aspects of care that may result in patient harm. Collaborates with various facility/system leaders in the development, adoption, implementation, evaluation, and sustainment of policies, procedures, guidelines, toolkits, and other processes and structures that support meeting or support publicly reported and internal measures to include but not limited to: Hospital Acquired Infections / Hospital Acquired Conditions Patient Safety Indicators (PSIs) Falls Prevention Program & Reduction Hospital Acquired Pressure Injuries Medication Management (i.e. Infusion Pump Compliance, Bar Code Medication Administration) TDSHS Preventable Adverse Event Reduction Facility Patient Safety Dashboard/Scorecard Serves as the facilitator for Leap Frog submission Review and ensures compliance with National Patient Safety Goals Serves as chairperson or member of the Hospital's Patient Safety (PS) Committee. Assist with the development of process improvement plans and policies, performs evaluations, analyze reports and ensure compliance with requirements for quality, performance and Patient Safety. Decrease the risk of future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. force functions, checklists, human factors, applied informatics, culture). Manage patient safety initiatives, educate staff on patient safety, and promote overall compliance and improvement. Provides data from AE reports to support and monitor the effectiveness of safety initiative programs specifically targeted to patient populations at high risk. Participates in Patient Safety & Zero Harm Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns. Regularly reports PS data, and updates on PS programs/initiatives to facility executive leadership, managers, and medical staff leaders. Represent the facility at several/various system committees or councils. Participates in various process improvement initiatives within those committees. Supports the spread of best practices within their own facility. KEY SUCCESS FACTORS Certified Professional; Patient Safety (CPPS), Healthcare Quality (CPHQ) or Healthcare Risk Management (CPHRM) highly preferred. Experience in patient safety, quality, or risk management, highly preferred. Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility using Adverse Event (AE) reporting tool. This can be done by thorough chart review and/or interviews as indicated. Adverse Event reports are reviewed daily within their standard work week or when notified of an event by leadership. Able to work collaboratively to develop responsive programs that support a culture of patient safety and result in a reduction of adverse events or hazards. Provides data from Event Reporting System to facility leaders (clinical/non-clinical) to support and monitor the effectiveness of harm reduction programs (e.g. fall reduction). Able to create a trusted environment for employees to report concerns and maintains confidentiality as appropriate. Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying a structured framework to collect and analyze data on outcomes and processes. The Model for Improvement (PDCA) is utilized in improvement processes at BSWH. Supports and facilitates the implementation of systems and processes that promote a culture of safety and high reliability to reduce preventable patient harm. Partner with facility leadership to establish activities that enable and sustain a fair and consistent environment promoting learning, safe systems, and appropriately managing behavioral choices related to patient safety (Fair & Consistent Culture) (e.g. Patient Safety Rounds, and Event Response). BENEFITS Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level QUALIFICATIONS - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 3 Years of Experience - CERTIFICATION/LICENSE/REGISTRATION -        Registered Nurse (RN)
  • Plano, Texas, About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience. Benefits Our competitive benefits package empowers you to live well and provides: Eligibility on day 1 for all benefits Dollar-for-dollar 401(k) match, up to 5% Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more Immediate access to time off benefits At Baylor Scott & White Health, your well-being is our top priority. Note: Benefits may vary based on position type and/or level Job Summary Provides senior consultant expertise and leadership to teams. Achieves improved outcomes and sustainable change. Helps BSWH strategy deliver high-quality, safe care. Achieves excellence by regulatory statutes, policies, and procedures. Essential Functions of the Role Serves as a senior internal consultant for quality and patient safety initiatives and medium to large scale projects through BSWH. Facilitates, coordinates, and manages projects for quality improvement teams and strategic planning sessions. Provides support for other meetings and committees as needed. Provides leadership, coaching, and mentoring to team members and managers in quality care and regulatory issues. In partnership with teams and managers, develops indicators and finds improvement opportunities. Monitors and evaluates care quality based on evidence, regulations, and data testing. Prepares and submits timely reports on work team progress to stakeholders. These reports include progress, barriers, lessons learned, and related topics for strategic improvement priorities. Works with staff to use audit strategies, data extraction, observation, surveys, focus groups, or other tools to improve care and service quality. Partners develop, interpret, and administer policies, procedures, and practices. They aim to provide high-quality, safe care and meet federal and state requirements. Applies a wide range of data techniques, and process or quality improvement tools to drive improvements. Represents BSWH at local, regional, state, or national health care partners. Participates and/or manages unit and/or facility huddles. Helps the ZERO Harm rounding process as directed by leadership. Key Success Factors Experienced knowledge of tools and techniques of quality performance measurement and data testing. Experienced knowledge of Texas, Joint Commission and CMS standards. Experienced knowledge of trends, developments, and research in providing high-quality safe care. Skilled facilitator, coach, consultant, influencer. Management and strategic thinking skills. Investigative and problem-solving skills. Skilled in the use of computers, and related software applications. Excellent verbal, social and written communication skills. Able to mentor, train and develop instructional materials to educate leadership and staff in quality, patient safety, and regulatory issues. Able to work collaboratively and effectively with a wide range of stakeholders and across organizational lines and teams. Able to identify and deploy required project management processes, tools, and templates needed to successfully drive initiatives. Able to partner with key stakeholders to identify impediments to success and recommend and implement corrective action and/or mitigation. Able to work alone or with varying levels of direction or indirect supervision and guidance. Able to appropriately prioritize tasks to meet desired deadlines. Must achieve CPHQ, CPPS, or role-appropriate certification within two years. Licensed clinician such as nurse, physical therapist, occupational therapist, dietitian, respiratory therapist, etc. preferred. Belonging Statement We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve. QUALIFICATIONS EDUCATION - Bachelor's EXPERIENCE - 5 Years of Experience
  • Nashville, Tennessee, Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: Quality, Safety & Risk Prevent Job Summary: JOB SUMMARY Responsible for identifying, investigating, monitoring, and reporting healthcare-associated infections. Collaborates with teams and individuals to create infection prevention strategies, provide feedback, and sustain infection prevention strategies. . KEY RESPONSIBILITIES * Assist in planning, developing, implementing, managing and evaluating infection prevention surveillance and epidemiologic investigation activities through a collaborative role with the department leadership as evidenced by the Infection Control Plan. Utilize epidemiologist principles to conduct surveillance and investigations. * Identifies infectious diseases and develops a liaison role in public health disease reporting and emergency preparedness/emerging disease notification. Evaluates reports for communicable diseases as required by Tennessee State Law Chapter 1200-14-1 Notifiable Diseases to local and state health departments for completeness and coordinates with state and local health department officials for missing data. * Preventing and controlling the transmission of infectious agents through evidence based infection prevention policies and procedures through collaboration with internal and external groups by identifying infection prevention strategies related to hand hygiene, control of environmental pathogens (Legionella, Aspergillus, etc.), recall of potentially contaminated equipment, food, medication, supplies, and transmission based precautions. * Develops management and communication strategies to facilitate planning, communication and feedback, and quality/performance improvement and safety activities. Utilizes Performance Improvement methodology as a means of enacting change. * Designs and delivers training and educational offerings relative to infection prevention for staff/faculty, students, volunteers, patients and families on the educational level appropriate for each group based on assessment of the learning needs. * Collaborate regarding counseling, follow up, and work restriction recommendations related to communicable diseases/exposures in patients, employees, and communities. * Recognizes and monitors elements important for a safe care environment including heating, ventilation, humidity, water standards, and construction issues that impact patient care settings. * Identifies and evaluates appropriate cleaning, sterilization, and disinfection practices and quality control measures. Applies expert organizations' sterilization and disinfection recommendations to facilitate compliance and make recommendations. TECHNICAL CAPABILITIES * Infection Prevention Research (Intermediate): Incorporates research constructs into the IP program in order to synthesize, apply and evaluate research while applying evidence based IP principles in challenging and complex situations. * Professional Stewardship (Intermediate): Demonstrates accountability through communication, education, relationship building, and behavior change. * Infection Prevention (Intermediate): Demonstrates infection prevention skills in practical applications. Trains and educates by setting the example and giving technical instruction. * Infection Prevention Informatics (Intermediate): Has a working knowledge of surveillance technology and leverages data inputs to help identify healthcare associated infections and other reportable infections as well as managing automated reporting. * Continuous Process Improvement (Intermediate): Identifies, analyzes and improves upon existing business processes for optimization and to meet standards of quality. Coaches senior and executive leadership in defining metrics and goals. * Leadership (Intermediate): Formulates a vision while motivating & guiding employees promoting engagement. Leaders state precise goals, ensures the commitment of individuals to those goals, defines the methods of measurement, and provides the incentive to accomplish measureable outcomes. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members. Core Capabilities : Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: 3 years Education: Bachelor's Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
  • Irving, Texas, Description Summary: As the Manager of Risk Adjustment Operations and Education, you will report to the Director of Risk Adjustment Operations. You will be responsible for developing, implementing, and executing a comprehensive Risk Adjustment retrospective and concurrent coding program. In addition, you will oversee the provider education business line. As a manager, you will lead a team of HCC auditors and educators. Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders. Develops, executes, and maintains HCC comprehensive visit review program to ensure proper documentation of diagnoses and validation of diagnoses with feedback to Providers. Collaborates with cross-functional teams to develop relevant coding guidance to the provider population consistent with established coding authorities and in compliance with relevant federal guidance. Facilitates appropriate modifications to clinical documentation to accurately reflect patient severity of illness and risk through extensive interaction with Health Partners providers, care management and nursing staff, other caregivers, and the coding staff. Maintains knowledge of coding rules and program regulations to ensure the documentation in the patient record accurately reflects all elements impacting the patient risk score thereby contributing to a compliant patient record. Reviews data and trends, identifies additional areas of opportunity, communicates findings and recommended solutions, delivers provider-specific metrics, and coaches providers on Gap-closing opportunities as needed. Collaborates cross-functionally and assists with preparing data and reports to evaluate the effectiveness and overall impact of the clinical documentation improvement program for presentation to appropriate oversight committees. Educates members of the patient care team, including medical staff, on documentation guidelines on an ongoing basis as needed. Identifies and assists in the development and implementation of departmental policies and procedures according to established workflows. Moves coding functions from "transactional" to "actionable" to drive accurate results. Assists with the development, implementation, and oversight of internal and vendor coding projects including ensuring accuracy/coding production satisfies all business needs and contractual requirements. Must have the knowledge of CPT, ICD-10, Medicare services and reimbursement methodologies. Must have extensive knowledge of Medicare and CMS Risk Adjustment payment rules, regulations, and guidelines. Must be able to guide a matrix team to ensure accurate & complete documentation. Must have sharp communication and presentation skills, both written and verbal, with the ability to effectively communicate with people at all levels internally and externally. Must have effective time-management and project-management skills, including the ability to thoughtfully plan, and interpret complex processes/programs, develop realistic goals/metrics, resolve and/or escalate issues promptly, and ensure adherence to timelines. Must have solid collaboration, interpersonal, problem-solving, and coaching skills. Other duties as assigned. Job Requirements: Education/Skills Associate degree or 5 years of experience in related risk adjustment programs required. Experience 5 years of related Coding work experience required. 5 years of leadership experience required. Supervising risk adjustment staff and deploying Risk Adjustment programs experience preferred. Licenses, Registrations, or Certifications Certified Risk Coder (CRC) credential required. Certified Professional Coder (CPC) credential required. Work Type: Full Time EEO is the law - click below for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.
  • Enola, Pennsylvania, Penn State Health - Hampden Medical Center Location: US:PA:Enola Work Type: PRN FTE: 0.001 Shift: Varied Evening Shift Differential: $2.00/hour, Night Shift Differential: $2.50/hour Hours: Day/Evening/Night Recruiter Contact: Kathryn Rush at krush2@pennstatehealth.psu.edu SUMMARY OF POSITION: Responsible for providing constant observation and monitoring of assigned patient(s) to ensure their safety and prevention of injury. This includes assisting with basic care to assure patient's comfort under the direct supervision of the responsible Registered Nurse. MINIMUM QUALIFICATION(S) : 18 years of age OR High School Diploma or equivalent  AHA BLS Required prior to end of orientation PREFERRED QUALIFICATION(S) : Previous training and/or experience in basic health care preferred. WHY PENN STATE HEALTH? Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. For more information: About Us | Careers | Penn State Health        Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below: Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave. Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. For a full list with more detailed information: https://www.pennstatehealth.org/careers/working-here/total-rewards WHY PENN STATE HEALTH HAMPDEN MEDICAL CENTER? Penn State Health Hampden Medical Center brings acute inpatient medical services to communities in Cumberland, Perry, and York counties. The facility features 108 private inpatient beds and an attached outpatient medical office building. YOU TAKE CARE OF THEM. WE?LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence ? that?s Penn State Health. But what makes our healthcare award-winning? That?s all you. This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities. Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. 

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