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Orlando, Florida, This position is for the Florida Region that consists of Orlando, Jacksonville, Pensacola, and surrounding areas. The Patient Safety Specialist is responsible for assisting in the management and coordination of the patient safety program. The Patient Safety Specialist will work with the Patient Safety team in analyzing the human, organizational, and system factors contributing to adverse events and work with them to identify and implement risk reduction strategies that promote patient safety. The Patient Safety Specialist leads institutional patient safety improvement activities, participates in the review process of adverse events with clinical teams and works with clinicians and hospital leaders to develop processes and systems to improve patient safety. This individual is a facilitative leader and engages others to do the right thing to keep patients safe, both in response to analysis of events and prospectively in applying principles of high reliability organizations and in promoting safety behaviors and improved design of work. Also actively teaches and develops educational programs about patient safety, mentors others in work related to patient safety and achieves expected outcomes efficiently and with judicial use of resources. This individual supports a culture of learning and transparency through efforts to ensure that events are reported, escalated, and learnings are disseminated. Essential Functions: Act as organizational champion and content expert for Patient Safety concepts operating from a deep understanding of the total situation. Act as a change agent through: Promoting a culture of safety, by example, through words and actions; being the change that we want to see and expect Coaching and consultation with staff and leaders to assist in application of key patient safety principles and tenets of high reliability Providing just in time training and formal educational opportunities Role models and uses the language of safety and high reliability Encourages and promotes systems thinking Provides leadership in review of adverse events investigations. Identifies and accurately interprets significant trends and patterns in patient safety and adverse events. Facilitates timely follow up and/or case review utilizing established report and review processes, prepares institutional reports coordinates all follow up and communications with external regulatory agencies. This individual provides expert facilitation of the process for conducting a thorough and credible investigation of patient safety events including RCA, ACA and CCA. Regularly reviews trends and findings from the electronic patient safety reporting system to identify trends or vulnerabilities. Proficiently analyzes data in collaboration with data analytic team members and integrates findings with knowledge of other patient safety events for focused departmental and organizational improvement initiatives. Identifies system failures related to adverse events. Works with clinical team and hospital leaders to plan improvements to patient care and patient safety. Leads clinical teams in developing and implementing practice and system changes designed to prevent errors, improve clinical care and enhance patient safety. During initial review identifies events requiring Risk Management involvement, close coordination with Risk Management, including initial event review as needed. Provides follow-up consultation on patient safety and risk situations to clinicians and/or practice groups throughout the institution. Collaborates with Patient Relations and other staff to investigate patient and family concerns deemed to be potential quality or patient safety concerns. Collaborates to influence change through quality improvement activities and reports. Provides regular updates to hospital leadership and legal counsel on patient safety issues. Assist in supporting and collaborating with the Continuous Regulatory Readiness team to assure that expectations for continuous standards compliance are met. Maintain knowledge of the Joint Commission National Patient Safety Goals, state and federal reporting requirements and other regulatory and non-regulatory standards. Represents patient safety through participation on hospital standing committees. Collaborates in academic projects related to quality management and improvement, and patient safety. The Patient Safety Specialist assists in developing and actualizing departmental safety strategic and tactical plan, annual report and other departmental functions as assigned. Upload/pass through PSWP to the CHA PSO. Requirements; Bachelor's Degree RN or previous patient safety experience preferred. Human factors, error management, and cultural/organizational change experience preferred. CPPS or equivalent preferred. Three years' experience in an acute health care setting required. Pediatric experience preferred.

Louisville, Kentucky, Description ScionHealth is recruiting for a Director, Business Integrity Partner, to join our Compliance team.   This position may be remote however, candidates who live in the Louisville or Nashville metro area are preferred.     Job Summary The Director, Business Integrity Partner (BIP) supports ScionHealth facilities in fostering a Speak Up culture, advising on ethics and compliance risks, and leading internal investigations with regulatory implications.   The Director functions as the Ethics and Compliance program liaison for those in the field at both our Community and Specialty hospitals and is solution- and customer service-oriented in his or her interactions with the field.   BIP team members collaboratively support local facility teams, Support Center stakeholders, and compliance resources with the goal of preventing, detecting, and correcting potential compliance risks.   Position Responsibilities Leads moderate to high complexity compliance investigations of identified concerns and partners with support center and facility stakeholders to ensure appropriate remediation plans are implemented.   Documents investigations contemporaneously and comprehensively and adheres to investigation plans as closely as possible. Guides facility personnel in fact finding, document collection, documentation, interviews, and remedial actions as driven by investigation plans and conclusions. Leads and supports facility-designated Ethics and Compliance Officers to foster a culture of compliance within the field and appropriately manage existing and emerging compliance risks unique to the assigned facilities. Leverages strong critical thinking and reasoning skills to partner with operations, legal, clinical quality, risk management, HR, and other relevant support center stakeholders to identify, assess, and remediate existing and emerging compliance risks. Collaborates with various compliance program functions to provide education, guidance, process documentation, monitoring tools, advice and consults to the appropriate Support Center and facility personnel. Advises compliance program and privacy teams on regulatory risks identified within the field to further enhance ScionHealth?s culture of compliance. Serve as compliance contact at the Support Center for assigned facilities.   Gives effective and timely support to facilities regarding compliance matters.   Refers matters that do not impact compliance to the appropriate internal resources. Exhibits a general understanding of healthcare regulatory and compliance (e.g., Stark Law, Anti-Kickback Statute, EMTALA, HIPAA, Medicare, and Medicaid billing requirements, etc.,). Skills Needed A clear and dynamic communicator who knows his or her audience: Consistently communicates complex information both verbally and in writing.   Interacts with individuals at all levels of the organization and can adapt communication for the intended audience.   Communicates in a manner that encourages collaboration and open dialogue; Appropriately identifies and escalates higher risk compliance matters. A strong, solution-oriented critical thinker: Demonstrates ability to thoroughly analyze situations to develop investigation plans, resources required to fully address a concern, and appropriate next steps.   As compliance concerns are raised, must analyze the scenario, and leverage technical expertise, relationships with stakeholders, process documentation, and historical precedents to drive toward remediation plans. A well-organized, highly motivated project manager:   Sets personal goals and determines how to achieve results with limited direction; prioritizes and leads multiple complex projects and/or investigations simultaneously including task delegation and oversight. A savvy and well-informed risk mitigator: Can identify and collaboratively solve complex problems with functional impact by recognizing risks using data insights and other observed trends, developing, and evaluating potential options to mitigate risks, and leveraging organizational synergies to achieve solutions. A natural born leader skills at exercising the power of influence:   Ability to lead effective team initiatives; motivates team members to achieve objectives; and provides clear direction and support to stakeholders.   Also works effectively as an individual contributor on a team. A positive, high-energy entrepreneurial spirit with a focus on customer service: Consistently operates as a team player who demonstrates empathetic reasoning in interactions with the business.   Is comfortable with ambiguity that may accompany a transformational business. Approximate percent of time required to travel:   25% Qualifications Education and Experience Bachelor?s Degree or equivalent years of relevant experience required; Master?s degree in Healthcare or Business Administration, healthcare services, or another related field or a Juris Doctorate is strongly preferred. Certified Compliance and Ethics Professional (CCEP), Certified in Healthcare Compliance (CHC), Certified in Healthcare Privacy Compliance (CHPC), Certified Fraud Examiner (CFE), or other compliance related certification preferred. 5+ years of experience in compliance or a related area such as legal, risk, quality, health care operations, ideally in a provider setting; detailed understanding of regulatory and health care compliance risk areas; understanding of business operations, objectives, and challenges.   *Depending on a candidate?s qualifications, position may be filled at a different level.

Houston, Texas, The Supplemental Patient Safety Monitor (PSM) supports the provision of quality patient care and safety under the direction of a Registered Nurse (RN) by providing continuous 1:1 or group supervision of patient(s) that have been identified as having risk for: injury to self or others, elopement, falls, or dislodgement of essential lines or tubes. The Supplemental PSM obtains verbal report from and delivers verbal report to the assigned nurse and patient safety assistant (if applicable) and documents sequential events and reports significant changes or observations to a RN. The Supplemental PSM also provides comfort measures and assists with patient care activities that do not interfere with the primary role of continuous/group supervision. The Supplemental PSM has excellent interpersonal skills, good written and verbal communication skills, and a positive customer service attitude. Minimum Qualifications: High School Diploma or equivalent, CPR/BLS certified by the American Heart Association. Six months related experience in a home/hospital environment preferred. Demonstrates the ability to provide a safe patient environment and effectively communicates observed changes in patient behavior/activity to a Registered Nurse. Special Requirements: Communication Skills: Above Average Verbal (Heavy Public Contact), Bilingual skills preferred but not required, PC and Mathematics Work Schedule: Weekends, Holidays, Flexible and Overtime Equipment Operated: Basic office and bedside equipment (PC, telephone, nurse call system, bed, bedside table, etc.)

New York, New York, Pay Range $193,800.00-$329,500.00 Company Overview The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. Please review important announcements about vaccination requirements and our upcoming EHR implementation by clicking here. Important Note for MSK Employees: Your Career Hub profile is submitted to the hiring team as your internal resume. Please be sure your profile is fully complete with your skills, relevant experience and education (if required). Click here to learn more. Please note, this link is only accessible for MSK employees. Job Description Director, Patient Safety - Quality & Safety The Director, Patient Safety is a crucial leadership role focused on patient safety with our Quality & Safety team. Role Overview: The Director of Patient Safety is responsible for overseeing, directing, and leading patient safety. The position reports into and partners with the Vice President of Quality and Safety to develop strategic and operational plans that build upon current programs and advance the Patient Safety missions at MSK within the framework of our high-reliability journey. The Director provides leadership in developing a culture of safety and high reliability across MSK, building a system of sustained learning for leaders and staff, and in identifying opportunities and initiatives to enhance patient safety that ensures adherence to legal, regulatory, and accreditation requirements. This position will work closely with clinical departments, hospital senior leadership, and administrative teams for inpatient, outpatient, perioperative, and operational/supporting services. In addition, the role provides leadership and assists physician safety leaders throughout MSK to set and execute strategies to improve patient and staff safety throughout the organization. Patient Safety Leadership & Strategy - Manages overall institutional patient safety programs and initiatives including the management of organizational quality and safety goals related to patient safety and conducts annual safety assessment. Identifies issues and barriers in clinical operations that may affect Patient Safety. In collaboration with quality improvement, reviews, develops, and implements policies and procedures to enhance Patient Safety. Acts as designated contact person for all matters of patient safety for both internal and external individuals and/or entities, including regulatory & accrediting agencies and the NY/NJ Departments of Health, insurance companies and federal agencies (such as CMS). In collaboration with Regulatory Affairs, assists with investigation of patient safety related complaints filed with TJC and/or NYS/NJ Departments of Health. Provides support during scheduled and unscheduled site visits, , with regulatory bodies such as the DOH, TJC, CMS, etc., as needed. Represents MSK at local, state, and national meetings and conferences as directed by the Vice President, Quality and Safety. Sets the direction and implementation of patient safety related education, including a plan for sustained delivery; develops the curricula for patient safety programs including high reliability education. Coordinates strategy to maximize adverse event reporting across MSK and identifies, measures and analyzes key safety performance indicators and trends. In collaboration with Quality & Safety leadership, conducts safety culture survey/assessment across MSK; presents results to senior leadership then coordinates with leadership integration of initiatives to improve areas identified by the Survey. Safety Event/Adverse Event Management & Mitigation - Maintains and provides leadership and direction for a comprehensive incident report database. Responsible for initial analysis of all safety events reported through the safety event reporting system and from other sources. This includes root-, common-, and apparent cause analyses. Partners with key stakeholders to coordinate Root Cause Analysis, and/or reporting to governmental agencies (e.g., NYPORTS, FDA for device malfunction issues). Leads coordination and oversight for institutional RCA committee response to adverse events and ongoing monitoring of subsequent safety initiatives. Responsible for system-wide classification of these events and reporting into any statewide reporting system (e.g., NYPORTS) in a timely fashion, abiding by all regulations. Maintains the institution cause analysis program, including training of facilitators and executive owners. Participates in complaint investigation processes. Educates and supports Quality & Safety staff on the understanding of complex clinical issues. Operational Management - Collaborates with clinical quality improvement and unit/local leadership to assure maintenance of daily management systems and patient safety rounds. Oversees and manages the Good Catch, Good Care Program. Staff Management - Provides leadership for the Patient Safety team members. Plans, guides, and manages the functions, resources, and activities of the Patient Safety team to meet institutional and department goals, objectives and timelines including recruitment, training, and overall management of team members. Establishes goals and priorities, measurements, and benchmarks to define success for the Patient Safety team. Provides direct reports with guidance, mentoring, and performance feedback as well as development opportunities. Builds the capability of the Patient Safety team to meet current and future needs of MSK. Financial Management - Develops and maintains operating, capital, and salary budget for Patient Safety and ensures the department operates within budget. Ensures compliance with departmental purchases and expenses. Oversees preparation of monthly variance reports. Reviews significant variances with VP Quality & Safety. Tracks expenses and oversees the submission of required financial reports. Key Qualifications: RN (NY) License or other clinical experience. Master's degree in Nursing, Nursing Administration, Healthcare, or relevant area with more than 10 years experience in a complex clinical environment. 5 years' of management experience required; 3 years' progressive and results-oriented experience in Safety and Quality. Certified Professional in Patient Safety; can be obtained in the first 18 months Core Skills: Proven track record of excellent application of improvement and patient safety science; experience working with performance improvement tools and methodologies, familiarity with current trends, and ability to implement them required. Working knowledge of applicable safety rules and regulations. Experience in patient safety event reporting systems. Ability to explain complex clinical issues to non-clinical staff. Expertise in high-reliability principles and concepts. Excellent leadership skills are essential. Demonstrates a high commitment to quality. Strong communication skills. Excellent judgment and decision-making skills. Additional Information: Location: Hybrid / 633 Third Avenue, NYC Schedule: Monday - Friday, 9 am - 5 pm Reporting to the Vice President of Quality of Safety Pay Range: $193,800 - $329,500/annually Helpful Links : MSK Compensation Philosophy Review Our Greats Benefits Offerings #ZIPHP #IND #LI-POST Closing MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

New York, New York, Pay Range $109,300.00-$174,800.00 Company Overview The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. Please review important announcements about vaccination requirements and our upcoming EHR implementation by clicking here. Important Note for MSK Employees: Your Career Hub profile is submitted to the hiring team as your internal resume. Please be sure your profile is fully complete with your skills, relevant experience and education (if required). Click here to learn more. Please note, this link is only accessible for MSK employees. Job Description Clinical Risk Manager - Quality & Safety Intriguing opportunity available. We are seeking a Clinical Risk Manager to join our Quality & Safety team. Role Overview: Under the leadership of Memorial Sloan-Kettering Cancer Center's (MSK) Division of Quality & Safety, and in close partnership with MSK's Departmental Quality Assurance (QA) teams and MSK Legal, the Clinical Risk Manager leads the operation of the patient safety risk management program and provides guidance to clinical staff on issues of risk identification and mitigation. The Clinical Risk Manager develops and maintains systems within the organization to detect, monitor, prevent, and measure, patient adverse events, malpractice claims, and other indicators of potential patient harm. The Clinical Risk Manager is responsible, in coordination with MSK Legal, for reporting to internal and external stakeholders (e.g., MSK leadership, its captive insurance program, and excess insurance carriers) on clinical risk and claims issues and will support and guide patient safety and clinical teams on event disclosure and early resolution efforts. MSK's key aims in this area are to be on the leading edge of improving health outcomes and service, increasing patient safety, and reducing error in health care processes. This position will be vital to accomplishing these objectives. Program Management - Manages the development and implementation of the MSK-wide Risk Management Program, including the coordination of risk management activities and patient safety efforts. Promotes Risk Management and Patient Safety programs throughout MSK to all staff and physicians in conjunction with the Quality & Safety team and MSK Legal. In coordination with Corporate Compliance, proactively evaluates areas of organizational risk based on internal assessments and external benchmarking and implements strategies and policies to promote patient and staff safety. In coordination with Quality & Safety Leadership, promotes the organization-wide RISQ (Reporting to Improve Safety and Quality) online safety event reporting process, including trending, reporting of results, identification of problem-prone areas, and the facilitation of prevention initiatives. In coordination with MSK Legal, develops and implements preventive risk management programs. Educates and trains staff in appropriate procedures, documentation, reporting, and follow-up in key areas of risk management interest. Is the organization's expert resource in risk reduction and keeps abreast of trends in the industry. Keep up to date with new and revised state and federal regulations and statutes related to hospitals and patient care. In collaboration with MSK Legal, Regulatory Affairs, and other stakeholders, reviews and evaluates related policies and procedures and recommends revisions as needed. Patient Safety Event Management - Evaluates incidents for severity, frequency, and probability of financial loss, and reports as necessary to appropriate administration, committees, and personnel. Collaborates with Quality & Safety to direct appropriate incidents to event review process. Uses industry benchmarking to compare appropriate data. In coordination with MSK Legal, ensures a thorough and credible investigation of all identified potentially compensable events and claims. Evaluates the investigation of all claim files on a routine basis in accordance with accepted standards. Collaborates with Quality & Safety and MSK Legal to review serious occurrences requiring Root Cause Analysis. Responds to sentinel events and other serious occurrences and provide expert advice in the management and reporting of such events to administrative and clinical leadership and staff. Meets regularly with senior departmental leadership to provide detailed reports on all serious incidents, claims, and risk-related issues. Analysis, Reporting & Stakeholder Management - Works with data analytics to develop statistical and qualitative reports on risk management trends and patterns and communicates this information effectively to appropriate audiences and stakeholders within MSK. Analyzes all statistical reports and advisories that identify risk management and patient safety patterns and trends for leadership. Participates as a member of appropriate committees and task forces formed and designed to improve quality, safety and to reduce organizational risk. Builds and maintains trusting relationships and supports requests from internal and external stakeholders to enhance transparent communication regarding risk and safety. Is able to build business relationships, strategic alliances, and partnerships, and also is able to secure mutual benefit from such arrangements. Helps assure risks are minimized through follow up and actions on all regulatory/insurance survey report recommendations/deficiencies. Is aware of the fiduciary duties to identify, disclose and manage the organization's risk. Management of Potential/Actual Claims - In conjunction with Patient Representative and MSK Legal, coordinates risk management plan for complaints/events that may be considered potentially compensable claims. Partners with MSK Legal to give an account of all potential/actual claims to executive leadership in a timely fashion. Develops loss control measures relating to patient care complaints including, but not limited to, billing adjustments, access to medical care, and the provision of certain treatments when appropriate. In collaboration with MSK Legal, acts as liaison with insurance carriers and coordinates and prepares materials necessary for renewal of insurance applications. Serves as a resource to organizational staff on issues related to professional liability and other risks. Demonstrates role model behavior regarding proper patient and staff satisfaction, conduct, confidentiality, complaint resolution, and problem-solving. Key Qualifications: Minimum of five years of Risk Management experience in a hospital setting. RN or other clinical experience preferred. Working knowledge of applicable safety rules and regulations required. Expertise in high reliability principles and concepts preferred. Certified Professional Healthcare Risk Manager (CPHRM) to be obtained within 2 years of employment. Core Skills: Excellent interpersonal and communications skills. Demonstrates excellent judgment and decision making skills. Exhibits the ability to deal with difficult situations diplomatically and always maintains confidentiality. Demonstrates analytical and systems thinking skills. Facility with standard Microsoft Office or related products. Knowledge of electronic event reporting product and data management systems. Additional Information: Location: Hybrid / 633 Third Avenue, NYC Schedule: Monday - Friday, 9 am - 5 pm Reporting to the Vice President of Quality of Safety Pay Range: $109,300 - $174,800/annually Helpful Links : MSK Compensation Philosophy Review Our Greats Benefits Offerings #ZIPHP #IND #LI-POST Closing MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.