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Altamonte Springs, Florida, Description AdventHealth Corporate All the benefits and perks you need for you and your family: Benefits from Day One Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Shift :  Part-time; 16 hours per week. Looking for flexibility and availability to work varying schedule; Able to work weekends  Job Location : Remote   The role you’ll contribute: The Care Advocate - Unassigned focuses on helping consumers navigate the AdventHealth network, enhancing the overall consumer experience for the purpose of seamless, timely access, and step-by-step guidance. The Care Advocate - Unassigned sets the tone for the consumer’s relationship with AdventHealth, establishing the foundation of help and support for those new to our organization. Individuals in this role are motivated to provide exceptional service to each consumer they encounter and are highly driven to meet the unique needs of a variety of consumers, leveraging strong problem-solving skills. He or she enables compassionate care through emotional responsiveness and informative, prompt communication while always striving to convert the impossible into a reality. The Care Advocate - Unassigned actively participates in outstanding service accepting responsibility in maintaining relationships that are equally respectful to all.   The value that you bring to the team: Demonstrates, through behavior, AdventHealth Orlando’s service standards. Provide immediate support to consumers through virtual messaging, ensuring complete resolution of consumer’s question or concern Acts as a vital connector and communicator between the consumer and all AdventHealth services through communication in a secure virtual messaging platform. Empathetically and effectively manages consumer comments, concerns, and requests while building consumer trust in the AdventHealth brand Uses previous consumer experience to connect consumers with various services, while accessing electronic medical record to schedule appointments, communicate with providers, and assist with other consumer needs Meets or exceeds defined service level agreements while ensuring a positive consumer experience Manages processes across AdventHealth that connect consumers with necessary services within AdventHealth Maintains current knowledge and skills related to the Care Advocate role, while adhering to professional and ethical standards of practice   Qualifications The expertise and experiences you’ll need to succeed: Minimum qualifications : High School Diploma and/or GED   Preferred qualifications: One year of experience in a healthcare environment and/or two years of experience in customer service or related experience Graduation from an accredited bachelor’s degree program   This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Maitland, Florida, Description All the benefits and perks you need for you and your family: ·     Benefits from Day One ·     Paid Days Off from Day One ·     Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense) * Nursing  or  BU specific benefits and perks Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that  together  we are even better. Schedule: Full Time, Hybrid  Shift : Days The community you’ll be caring for: Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando We offer great benefits with immediate Health Insurance coverage Career growth and advancement potential Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year The role you’ll contribute:  The Nurse Reviewer Consultant (NRC) is responsible for accurate and compliant charge capture through the evaluation and appropriate maintenance of all ambulatory and acute clinical operational processes. This role ensures all aspects of the charge master for assigned departments that successfully achieves accurate and compliant with clinical guidelines, regulatory and billing requirements. NRC partners, collaborates and oversees department reviews and charge audits by conducting targeted education based on the charge capture needs for the success of the hospital. Oversees and manages exception-based audits, coordinates and manages regular meetings and other interactions with all clinical areas. The value you’ll bring to the team: Serves as a consultant/liaison to bridge the gap between clinical areas, finance, and revenue cycle departments. Works pro-actively with administration, finance, revenue cycle, nursing, and ancillary management to assure appropriate clinical business performance. Collaborates with the charge auditors regarding service line trends and is responsible for following up with charge auditors when issues or questions arise. Manages and performs charge reviews and proactive audits and improves charge capture by collaborating with clinical departments to ensure compliance, efficiency and effectiveness Monitors success of performance improvements and escalates issues and risks to the appropriate stakeholders (e.g. Clinical Liaison Manager and Revenue Integrity Director). Interacts with internal/external audit teams to review charging practices. Analyzing internal/external trends to determine educational, system, and/or process gaps. Qualifications The expertise and experiences you'll need to succeed: Bachelor’s degree in Nursing, Five (5) years’ experience in healthcare or related field OR Five (5) years clinical experience Current Valid State of Florida or multi state license as a Registered Nurse Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), Certified Coding Specialist (CCS) or Certified Professional Coder (CPC). (Preferred) This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Land O' Lakes, Florida, Description All the benefits and perks you need for you and your family: -           Benefits from Day One -           Paid Days Off from Day One -           Student Loan Repayment Program -           Career Development -           Whole Person Wellbeing Resources Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule:   Full Time Shift :  Days Location: 9441 Health Center Drive Land O' Lakes, Florida 34637 The community you’ll be caring for: AdventHealth Connerton ·          Specialty hospital for medically complex patients ·          Pulmonary and Vapotherm Center of Excellence ·          Staff consists of all Registered Respiratory Therapist, 65% BSN or above RN’s, Current staff certifications include CCRN, PCCN, CNML, WCNC, NEA-BC, and RN-BC ·          Onsite BSN completion program partnership with South University with staff discounted rate ·          Simulation Lab and Clinical Transition Pilot Program ·          Free prep courses for national certifications ·          Robust atmosphere for Clinicals - partnerships with multiple nursing, pharmacy, therapy and respiratory schools. ·          Preceptorship and residencies for Respiratory and Nursing ·          Opportunities to participate and lead in culturally diverse programs (Diversity, Equity & Inclusion, Employee Activity Committee, Spiritual Ambassadors) ·          Open-door campus culture promoting direct relationships with leadership and c-suite. ·          Full time chaplain on staff ·          Team Member rewards and recognition programs to include: Daisy (RN), Employee of the Quarter, Phil (Respiratory), Service Awards, TWCE as Nice   The role you’ll contribute: Develops, implements and maintains the hospital-wide comprehensive quality assessment and performance improvement program.   Provides leadership and direction for implementation, review and revision of the hospital Patient Safety and Performance Improvement Plan.   Maintains and administers a framework for continuously monitoring and improving the quality of care and service provided to patients. The Director also assumes shared responsibility, accountability and direction for the patient safety transformation, along with the Director of Patient Safety & Risk Management, in developing a culture of safety and identifying opportunities and initiatives to enhance high reliability and patient safety. The value you’ll bring to the team: ·          Provides planning, implementation, integration and evaluation of the hospital-wide quality assessment and performance improvement program. ·          Provides planning, implementation, integration and evaluation of activities relative to achieving high reliability organizational goals, including robust process improvement, just culture and culture of safety standards.   ·          Provides planning, implementation, integration and evaluation of the continuous accreditation readiness program including standards and regulatory compliance including project management related to action plans to AHCA/CMS and Joint Commission. ·          Monitors compliance with evolving quality measures including, TJC Reporting, CMS’s National Hospital Quality Measures, and other benchmarking reporting requirements. ·          Monitors Joint Commission standards, Federal and State regulations, and professional standards and maintains compliance with all clinical regulatory reporting requirements. Qualifications The expertise and experiences you’ll need to succeed : Bachelor’s degree in healthcare-related field Minimum five (5) years clinical experience in acute care setting, preferably tertiary setting Minimum five (5) years experience in quality and performance improvement Leadership experience with working knowledge of Joint Commission Standards, State and Federal regulations, and professional standards and practice issues.   Evidence of experience in successful leadership of organizational quality management programs. Master’s degree in nursing or healthcare-related field preferred Evidence of experience in successful performance improvement and/or project management. Licensed as RN in State of Florida Certified Professional in Healthcare Quality (CPHQ) or other nationally recognized certification in quality and/or patient safety programs preferred Certified Project Manager (CPM) preferred Lean and/or Six Sigma Certification preferred This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Tampa, Florida, Description All the benefits and perks you need for you and your family: ·       Career Development ·       Whole Person Wellbeing Resources ·       Mental Health Resources and Support Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that  together  we are even better. Schedule: Full Time Days Shift : Day Shift Location:  3100 East Fletcher Avenue Tampa, Florida 33613 The community you’ll be caring for:  AdventHealth Tampa     ·       AdventHealth Pepin Heart Institute, known across the country for its advances in cardiovascular disease prevention, diagnosis, treatment and research. ·       Surgical Pioneers – the first in Tampa with the latest robotics in spine surgery ·       Building a brand new, six story surgical and patient care tower which will ensure state of the art medical and surgical car for generations to come ·       Awarded the Get With The Guidelines – Stroke GOLD Quality Achievement Award from the American Heart Association/American Stroke Association and have been recognized as a recipient of their Target: Stroke Honor Roll for our expertise in stroke care. We have also received certification by The Joint Commission in collaboration with the American Stroke Association as a Primary Stroke Center.   The role you’ll contribute: The Concierge team delivers on AdventHealth Tampa’s promise to provide the highest quality welcome to all visitors, patients, families, and team members as they arrive to the facility. The value you’ll bring to the team: ·       All tasks shall be performed in a competent, highest quality, and timely manner ·       Conducting visitor registration processes ·       Ensures Service Standards in their personal appearance and the facility. ·       Proactively interacts with all internal and external customers. ·       Routinely circulates through the facility to ensure the customer's service experience. Qualifications The expertise and experiences you’ll need to succeed: ·       High school diploma or equivalent ·       1 year experience in hospitality, hotel guest services or hospital setting. ·       Good communication skills and must be fluent in English - speaking, reading and writing. ·       Must have a clear, concise, audible and professional voice. Good telephone skills required.   This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Saint Louis, Missouri, Additional Information About the Role Director, Clinical Operations- BJC Behavioral Health Overview BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. Fran�ois, Iron and Washington counties.  As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.     Preferred Qualifications Role Purpose Directs the leaders of daily clinical activities in the Behavioral Health Services to promote high quality and evidence based care for the clients in our community. Responsible for >300 FTEs either through direct or indirect supervision. Responsible for program development and sustainment across the service delivery area. Establishes standards and processes to comply with contracts, both federal and state grants, and maintains contracts as a DMH administrative agent. Responsible for overseeing the DMH allocation of >$20 million and developing programs that will be reflective of the mission to utilize the money awarded.   Responsibilities Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership. Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals. Directs the delivery of safe and appropriate care by evidence based practice and quality outcomes. Ensures team compliance with policies, regulatory requirements, and professional standards. Supports and assists the growth of existing and new businesses/programs. Minimum Requirements Education Master's Degree - Social Services/related Experience 5-10 years Supervisor Experience 5-10 years Preferred Requirements Experience 10+ years Supervisor Experience 10+ years Licenses & Certifications LCSW or LPC Benefits and Legal Statement BJC Total Rewards At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Pension Plan*/403(b) Plan funded by BJC 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to www.bjctotalrewards.com/Benefits *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer