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A global overview of healthcare workers' turnover intention amid COVID-19 pandemic: a systematic review with future directions - Human Resources for Health Human Resources for Health

Tucson, Arizona, POSITION SUMMARY: The Chief Operating Officer has responsibility for day-to-day operations of the facility and related services, ensuring that staff delivers high quality, cost effective care and services with a positive margin. The Chief Operating Officer will promote the facilityâ??s position and image; reflective of the mission, standards and values of the facility, Tenet and the communities served. FUNCTIONAL EXPECTATIONS & REQUIREMENTS: The Chief Operating Officer is responsible for providing strong leadership, direction, and assistance in setting strategy with clearly defined expectations. He/she leads the development of progressive physician/facility strategies and executes plans in order to optimize the long-term potential of the facility. Other specific challenges include: Display strong business acumen, a sophisticated knowledge of healthcare funding, and experience in competitive marketplaces with the ability to make complex and difficult decisions. Establish a plan to address productivity, operational performance, staff retention and satisfaction. Partner with medical staff to foster quality, efficiently provided care. Emerge as respected leader and decision-maker. Establish trust and emerge as a leader in key initiatives and strategies to continually improve the quality and level of services provided. Create an environment that supports employee satisfaction, improved service and quality. Initiate a strategic process that addresses continuous measurable improvement. Exhibit strong communication, presentation and listening skills to ensure facility-wide collaboration and coordination, especially as concerns physicians, employees and the community. Assure the highest standards of healthcare delivery and outcomes, ensuring a constant patient focus. Ensure positive employee relations and trust through communication, education, consistency and dependability. ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS: As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage. We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders. In this regard, we have identified core competencies that will enable a leader to succeed at Tenet, and have defined them within the following five areas critical to performance: Optimize Execution Establishes realistic and aggressive team/individual goals, and action plans that deliver results (e.g., tasks that lead to the renovation of patient rooms). Demonstrates high visibility, consistently interacting with key stakeholders to inform, advise, listen, encourage, and challenge (e.g. routinely rounds with employees, physicians, patients, etc.). Optimizes facilityâ??s financial and human resources by overseeing day-to-day operations in a high quality and cost-conscious manner (e.g. maintains appropriate staffing ratios, oversees throughput in ER and other high-volume departments, actively manages quality initiatives, leads successful supply cost initiatives). Clearly understands and communicates the Balanced Scorecard metrics and targets to the organization (e.g., reviews BSC performance and builds action for lagging areas with Department Directors). Use Astute Judgment Demonstrates high level complex problem-solving abilities (e.g., identifies drivers of service line losses). Uses highly developed expertise in quantitative analyses to define and support facility goals (e.g., builds a solid financial business case for expansion of ICU). Understands business development and physician recruitment strategies that lead to a competitive advantage. Working knowledge of patient care standards reflected in federal and state regulation (e.g. JC accreditation, HCAHPS, etc.). Lead Boldly Takes decisive operational action in high stakes situations or times of crisis and uncertainty (e.g., responds to local disasters, such as a hurricane). Promotes or asserts own position and ideas for operation improvement, quality care delivery, revenue, and volume growth (e.g., identifies and champions a new throughput process in the OR). Seeks and champions new ideas and initiatives that create operational/strategic advantage (e.g. forging a privileged relationship with local employers). Decisively confronts and resolves issues or barriers to success (e.g., actively addresses physician concerns about new clinical processes). Assumes CEO responsibilities in absence of CEO (i.e. Second in command). Apply Financial Insights Understands financial indicators/levels and delivers year over year improved financial performance (e.g., actively contributes to ideas that curtail cost in the facilityâ??s business plan). Uses financial and productivity analysis vs. anecdotes to make decisions (e.g., continually reviews cost and productivity reports and directs efforts for improvement in targeted areas of opportunity). Drive Organizational Success Builds consensus and commitment across disparate facility managers, physicians and home office staff with often competing priorities, with short and long-term goals (e.g., hosts discussions to shape and align stakeholders on MPI goals and approach). Engages in team bench strength assessments and recruitment or promotion action plans that meet current/future talent needs (e.g., identifies and develops/mentors younger tenure talent). Is an effective team member with the facilityâ??s CEO, CFO, CNO, and DBD to pursue new growth, implement new processes, and/or address new challenges (e.g., A-Team challenge to improve HCAHPS scores). Provides ongoing feedback, measurement and assessment process that measure performance to plan and cause course correction for direct reports (e.g., meets with staff weekly to discuss progress on key initiatives/operations). Partners effectively with medical staff to continually improve the quality and level of services provided (e.g., actively participates in MEC, meets frequently with Chief of Staff). Qualifications: CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS: A minimum of ten years of successful progressive healthcare/facility management experience. A demonstrable record of significant career progression, having culminated in a senior management position as either a Chief Operating Officer, Senior Operations Officer or Chief Executive Officer in a progressive, financially sound hospital system. High level, complex problem-solving abilities both in groups and in one-on-one situations. Demonstrated success in leading process improvement initiatives in a tertiary facility. First-hand successful experience as a Chief Operating Officer (or equivalent) in a highly competitive environment. Highly developed expertise in quantitative analysis to support definition and advancement for the facilityâ??s goals and objectives. Decisive leader, with the ability to understand physiciansâ?? viewpoints and needs, and work strategically in the best interest of patients and the facility. A strong reputation for sustained, inclusive, trust-based physician relations. Proven success in balancing cost/quality issues and partnering with medical staff to address productivity improvements in non-labor reduction initiatives. Experience in a system with excellent employee, physician and patient satisfaction, quality and outcomes improvement programs. An understanding of information systems as they pertain not only to accounting but also to decision support, cost management and revenue enhancement. Professional Attributes The ability to maximize revenue potential in a thoughtful manner, cognizant of potential compliance issues. Capable of working with staff and assisting them in their continued development, as well as enhancing their performance in a supportive team environment. One who is open to change and new information, adapting behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Someone who adjusts rapidly to new situations warranting attention and resolution. A high orientation to detail with proven analytical and financial skills. One who encourages open dialogue and delegates authority and accountability comfortably. Demands excellence and monitors outcomes. The capacity, maturity, stature and communication skills to eventually assume a more senior leadership role in a hospital system. An individual who has successfully driven initiatives that require coordination from multiple constituencies such as human resources, finance, information systems, lab, and pharmacy. Personal Attributes An individual of highest personal and professional integrity, principle and knowledge, earning respect and support when making difficult decisions and choices. Able to establish immediate credibility with peers, senior leadership, and medical staff. Must listen actively and accurately, encourage input from others. Provide clear directions. Maintain an ongoing dialogue with employees to ensure continual progress. Excellent oral and written presentation skills. Articulate, good conversationalist and possessing a gracious demeanor. A collaborative and operational manager who will give employees a voice and encourage full participation of all team members. Education/Certifications An undergraduate degree from a recognized and accredit institution is required and and MBA/MHA or equivalent is preferred. Compensation A competitive compensation program will be tailored to the selected candidate. Base salary will be supplemented by a performance bonus and comprehensive, well-rounded benefits program, which includes relocation assistance. Travel Minimal. Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. * AONE19 * Job: Executive Search Primary Location: Tucson, Arizona Facility: Tenet Executive Search Job Type: Full-time Shift Type: Days Employment practices will not be influenced or affected by an applicantâ??s or employeeâ??s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Delray Beach, Florida, POSITION SUMMARY: The Group Assistant Chief Financial Officer collaborates with the Group Chief Financial Officer and assumes responsibility for the ongoing effective operation of the department by exerting a leadership role that supports the hospitals, mission, vision, goals and objectives while focusing on the patient, physicians, employees, volunteers and the community as customers. The Group Assistant Chief Financial Officer has ongoing accountability for the continuous assessment, improvement, coordination and integration into the hospitalsâ?? and groupâ??s financial functions. He/she is accountable for departmentsâ?? direction and coordination. FUNCTIONAL EXPECTATIONS & REQUIREMENTS: The Group Assistant Chief Financial Officer has responsibility for supporting the Group Chief Financial Officer in all efforts to ensure the financial viability of the hospital network by establishing and monitoring financial plans and budgets, and managing the financial affairs of the hospital network according to business unit goals, sound business practices, corporate and hospital policies, and according to various government regulatory requirements. As such, the Group Assistant CFOâ??s responsibilities are to: Analyze daily operating results to ensure that revenues, expenses, and labor are within budgeted objectives; advise department heads and administration of needed changes and improvements in a timely manner. Establish and maintain sound financial controls and record keeping. Keep abreast of government regulatory requirements and the rapidly changing reimbursement environment to develop and implement changes to policies and procedures as needed. Ensure that the financial operations of the hospital network are carried out in an ethical, responsible manner. Establish and monitor the annual operating budget according to sound budgeting principles and corporate guidelines. Interface with Human Resources and other appropriate departments in the preparation of work force plans and salary and benefit proposals. Evaluate the hospital networkâ??s overall financial position and prepare periodic financial and operating reports. Provide consistent and accurate financial, accounting and reporting processes throughout the network. Prepare financial forecasts and monitor performance versus budget; consolidate results, prepare rolling 90-day forecasts, and develop and implement cash management controls. Coordinate with other senior members of the leadership team in the development of major strategic and financial plans, including capital expenditure programs. Review, evaluate and ensure the effectiveness of all financial and accounting systems in the hospital network. Direct the development and implementation of new systems, policies and procedures as required. Assist in the development of new business by analyzing the feasibility of new programs, including managed care contracts, and advise management of the financial prospects. Attend promptly to the administrative details of the position including the signing of documents, preparation of reports, completion of performance appraisals and other employee-related actions. Assist organization with identification and execution of cost savings initiatives. Serve as a Regional Resource providing assistance to Hospital Finance Teams as needed. Rotate through departments across the health system to identify best practices for deployment across the market. Aspire for career progression and maintain a disposition for learning and development. ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS: As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage. We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders. In this regard, we have identified core competencies that will enable a leader to succeed at Tenet, and have defined them within the following five areas critical to performance: Use Astute Judgment Delivers year over year improved financial performance in a complex, matrix organization. Demonstrates high degree of financial operational excellence (e.g., planning, contracts, budgeting, capital financing, and cash management). Holds finance team accountable to high ethical standards (e.g., compliance, internal controls, audits and SOX reporting). Effectively gauges external factors and trends to provide a forward-looking perspective when creating business strategy and forecasting (e.g. FTE/AADC targets, supply Cost/APD targets, EBITDA margin, A/R days, Operations cash flow goals). Demonstrates business and analytical skills to identify gaps in the current business plan and actively refreshes the financial outlook and strategy as needed (e.g., case management, staff/volume adjustment, net revenue management). Shape Strategy Acts as full partner at facility, market and home office level in pursuit of new revenue generation opportunities (e.g., improve payer mix, maximize reimbursement, prudent acquisition and merger strategies, reduce bad debt, grow EBITDA margin). A highly visible leader who works with team to identify challenges and capitalize on opportunities (e.g., department improvement plans, capital project prioritization and vetting, manpower planning accuracy, supply management efficiency). Acts as a thought partner for CEO and thought leader in promoting own perspective and ideas in a bold and respectful manner (e.g., cost containment, acquisition/divestiture, ACOs, physician strategies, capital forecasting, productivity improvement). Apply Financial Insights Demonstrates excellence in formal and interpersonal communications that results in financial understanding and â??ownershipâ?? at all organizational levels. Evidences collaborative leadership to engage managers and physicians in improving short- and long-term results (e.g., department improvement plans, supply inventory management, clinical informatics implementation, labor management and reporting systems). Acts as an intuitive thinker willing to take prudent and necessary risk to achieve balanced results (e.g., cost, growth, people, service, quality). Performs as a financial consultant to the facility. Drive Organizational Success Establishes realistic and aggressive financial goals, targets, and metrics consistent with home office and facility strategic and operational objectives (e.g., meet upfront collection and cash goals, reduce A/R days year over year, meet 3.0 days in DNFC Gross A/R, meet HIM coding compliance accuracy for all patient types, manage a 24/7 HIM Department, attain HIM coding quality goals). Sets and maintains fiscal year pace and rigor for facility management (e.g., business planning and reporting cycle, CFO and Controller sign off on monthly balance sheet reconciliation with unresolved items less than 30 days old). Builds consensus and commitment across disparate people with often competing priorities. Continually analyzes and interprets financial performance and recommends and/or executes corrective action as needed (e.g., managed care and physician contracts, and strategic direction). Maintains high quality standards (e.g., oversee preparation of financial statements, reports, business plans and manpower plans; ensures 5 bar internal audits with no Sarbanes-Oxley items; maintains and addresses monthly internal control checklist). Develop Organizational Talent Shapes roles and assignments in a way that maximizes individual capability and performance contribution. Regularly provides performance and professional development feedback, coaching and guidance to improve performance and build career potential (e.g., all direct reports receive regular feedback and well managed development plans). Engages in team bench strength assessments and recruitment or promotion action plans that meet current/future talent requirements (e.g., Controllers, ACFO developed for CFO promotion readiness). Qualifications: CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS: At least five years of progressive financial healthcare or equivalent experience in the areas of general accounting; operations; financial systems; financial statement preparation; review and analysis; multi-discipline management experience; and ethics. Good organization skills with the ability to prioritize workload and successfully manage all financial activities. Resilience to working successfully under pressure. Ability to convert complex finance, operational, and compliance issues into terms and concepts that are easily disseminated throughout all levels of the organization. A referenceable track record in facility finance, defining the issues and making the decisions to generate improved financial performance. Participation, as well as supervisory experience, in negotiating managed care contracts. Substantial financial management experience including financial operations, strategic and financial planning, contracts, reimbursement, budgeting and capital financing in a complex environment. A thorough understanding of healthcare trends with the ability to anticipate opportunities. Professional Attributes A cooperative approach to problem-solving with the capability of building consensus and support, working across functional lines to engage disparate resources to work together to achieve desired results. A broad financial thinker and team player who works well with ambiguity and is able to transfer the vision/mission of the organization into a focused financial strategy and detailed practical plan for the future. An intuitive thinker who generates ideas and recommends new and/or modified approaches. Personal Attributes An individual of highest personal and professional integrity, principle and knowledge, earning respect and support when making difficult decisions and choices. Able to establish immediate credibility with peers, senior leadership, and medical staff. Must listen actively and accurately, encourage input from others. Provide clear directions. Maintain an ongoing dialogue with employees to ensure continual progress. Someone with the ability to work collaboratively with individuals critical to the successful execution of financial tasks. Excellent oral and written presentation skills. Education/Certifications A Bachelorâ??s degree in Finance or Accounting is required. An MBA, MHA and/or CPA designation is preferred. Compensation A competitive compensation program will be tailored to the selected candidate. Base salary will be supplemented by a performance bonus and comprehensive, well-rounded benefits program, which includes relocation assistance. Travel Travel between hospitals in the market is required. Travel outside of the market will be minimal. Tenet Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Job: Executive Search Primary Location: Delray Beach, Florida Facility: Tenet Executive Search Job Type: Full-time Shift Type: Days Employment practices will not be influenced or affected by an applicantâ??s or employeeâ??s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Dallas, Texas, Tenet Healthcare has an immediate opening for a Credentialing Specialist (Remote based in US) to join our team based in Dallas, TX. This position is responsible for maintaining enrollment of Tenetâ??s and USPIâ??s facilities in Medicare and Medicaid programs, assuring accurate information is on file with these agencies and state licensing authorities, assisting facilities with state licensure matters and otherwise supporting the companyâ??s ability to receive payments from government programs. File initial and revalidation applications with Center for Medicare and Medicaid Services and instate Medicaid Update Medicare and Medicaid upon change of information and change of ownership Assist with out of state Medicaid filings as requested Assist with licensure process (hospital, pharmacy, CLIA, DEA, etc.) as requested Maintain sam.gov registrations #LI-MJ Qualifications: Required: Superior organizational skills Excellent communication Collaborative work style High School Diploma Preferred: Prior experience with government payor processes Strong knowledge of corporate structure Some college Tenet Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Job: Corporate Primary Location: Dallas, Texas Facility: Tenet Headquarters Job Type: Full-time Shift Type: Days Employment practices will not be influenced or affected by an applicantâ??s or employeeâ??s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

El Paso, Texas, Summary The Patient Safety Officer will have primary oversight of the facility-wide patient safety program. This leadership role will direct others within the facility towards process improvements to support the reduction of medical/health care errors and other factors that contribute to unintended adverse patient outcomes. This practitioner provides leadership for safety assessments, coordinates the activities of the patient safety function or committee, educates other practitioners on the system-based cause for medical errors, consults with management and staff, and communicates literature-based ideas regarding effective patient safety strategies to others within the organization. Responsibilities Investigates patient safety issues within the organization Attends or leads Root Cause Analysis, Focused Reviews and Intense Analysis Ensures compliance with audits and monitoring as defined in actin plans Notifies Risk Management of potential risk issues Revises and develops policies and procedures involving patient safety Oversees the creation, review and refinements of the scope of the Patient Safety Program on an annual basis. Qualifications: Education Required: Bachelorâ??s Degree in patient care related field with J. D, or Masterâ??s in Nursing, Health Services, or Patient Safety preferred. Completion of patient safety curriculum either through ASHRM, NPSF, AHA, IHI, or other academic provider Experience Required: 5 years in direct patient care and 3 years in Quality/Risk/Patient Safety Certifications Required: CPHRM or CPPS Certification or eligible to take exam within two years of employment Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law. Job: Customer Service Primary Location: El Paso, Texas Facility: The Hospitals of Providence Transmountain Campus Job Type: Full-time Shift Type: Days Employment practices will not be influenced or affected by an applicantâ??s or employeeâ??s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Daytona Beach, Florida, Description All the benefits and perks you need for you and your family: Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule:  Full Time Shift :  Day The community you’ll be caring for: AdventHealth Daytona Beach Location Address:   301 Memorial Medical Parkway Daytona Beach, FL 32117 The role you’ll contribute: The Clinical Improvement Coordinator works in conjunction with Nursing Administration to evaluate care provided to our population served.  Based on direct observation of nursing staff processes and patient outcomes, the Clinical Improvement Coordinator identifies gaps in the coordination of care, develops an action plan, and coordinates the implementation. The value you’ll bring to the team: Demonstrates the ability to maintain bedside clinical skills and is proficient in EMR documentation. Develops and executes unit-based staff education relative to but not limited to new equipment, medication, policy and procedure changes, and advances in clinical practice. Nurse Leader Rounds on patients as directed by Nursing Director.  Provides feedback to nursing staff that includes coaching and guidance to improve patient safety and quality outcomes. Reviews patient discharge phone calls and patient resource hotline to identify trends.  Develops action plan and implementation process to improve patient safety post-acute care. Provides coaching and guidance to individual nursing staff members to achieve improved performance and outcomes. Provides objective information for employee’s 90 day and yearly performance evaluations. Qualifications The expertise and experiences you’ll need to succeed: Minimum qualifications : Graduate of an approved school of nursing Bachelor of Science in Nursing Must have a minimum of 5 years’ clinical experience   Preferred qualifications:   •     National certification in area of clinical expertise   This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.