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Career Center

  • Celebration, Florida, Description YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION!   Concierge, Guest Experience - AdventHealth Celebration Location Address: 400 Celebration Parkway, Celebration, FL 34747   Top Reasons to work at AdventHealth Celebration Established in 1997 and now a 203-bed hospital AdventHealth Celebration Health was designed as a Mediterranean resort-style facility to serve as a cornerstone of health in Disney’s planned community of Celebration, Florida The hospital consistently delivers a state-of-the-art healing environment to residents of Osceola, Orange, Polk and Lake Counties, as well as to visitors from across the United States and the world. All within a 'living laboratory' of groundbreaking, research-driven clinical solutions that integrate mind, body and spirit in the defeat of illness and disease Work Hours/Shift:   Full Time (Mon- Wed 6a-6p)   You Will Be Responsible For: Demonstrates, through behavior, AdventHealth’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Represents Concierge Services to the highest caliber at all times. Greets all customers (patients, guests, families, staff, physicians, vendors, etc.) of all ages in a helpful and courteous manner using appropriate verbal greeting and offering assistance. Smiles and makes eye contact with all customers encountered at work area and throughout campus. Exhibits a spontaneous and enthusiastic desire to assist and serve others by delivering exemplary customer service. Anticipates and responds to inquiries and/or needs in an assertive, yet friendly approach. Provides clear and accurate directions to campus and area destinations and has a working knowledge of all pertinent locations on campus. Diffuses difficult issues in appropriate manner. Uses appropriate gestures and posture during all encounters with guests and co-workers. Utilizes outstanding telephone communication skills by answering calls within three rings includes first name and offers assistance using a friendly and warm tone. Exhibits exceptional listening skills in order to meet needs of callers. Has full working knowledge of transferring calls to other staff when necessary. Successfully accesses available resources in order to provide prompt and accurate information to callers. Serves as definitive resource for a wide variety of guest and/or staff inquiries and needs. Successfully utilizes and navigates the Internet and other information or communication technology to provide information and solutions based on inquiries or assigned tasks. Has working knowledge of local community destinations and resources and proactively ensures customers are aware of such services.     Qualifications What You Will Need: Required: Ability to use discretion when discussing personnel/patient related issues that are confidential in nature  Ability to be responsive to dynamic matrix of hospital needs and act accordingly Typing skills equal to 15 wpm, net Self-motivation, quick thinking and problem-solving abilities  Proficiency in performance of computer knowledge including Microsoft Outlook and Excel Proficiency in Internet searching functions and basic math functions Capability in communicating professionally and effectively in English, both verbally and in writing Preferred: High school diploma or GED Ability to speak and read (English/Spanish)   Job Summary:   The Concierge is spontaneous and enthusiastic with a desire to assist and serve others by delivering exemplary customer service. Follows all department policies when completing required tasks. Ensures confidentiality of patient and department information by adhering to HIPAA and other accrediting and regulatory bodies. Appropriately uses service-recovery methods if problems arise. Accountable for appropriately documenting and maintaining spreadsheets and/or logs. Takes personal responsibility for understanding and implementing any department /facility changes that affect self, team, staff and guests. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
  • Bartlett, Tennessee, **Up to 15k Sign-On Bonus Summary Under the direction of leadership, implements Risk Management Program practices to avoid or reduce loss to the organization. Collaborates with the other departments to develop and assure implementation of patient safety and high reliability initiatives. Acts as a resource for department and all staff in addressing risk management issues. Responsibilities May have responsibility for staff Has authority to hire, fire and discipline Oversees t he process for collecting, reporting and maintaining information necessary to ensure appropriate insurance coverage Coordinates all activities necessary for compliance with the Safe Medical Device Act Coordinates the investigation associated with an allegation of an EMTALA violation Participates in audits of departments/processes for compliance with regulatory and accreditation requirements. Education Required: Bachelorâ??s Degree in patient care related field. Experience Required: 3 years in direct patient care Certifications Preferred: CPHRM or CPPS Certification Employment practices will not be influenced or affected by an applicantâ??s or employeeâ??s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
  • Durham, North Carolina,   Duke University Hospital     Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 1,048 licensed inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 65 operating rooms; an endo-surgery center; a separate hospital outpatient surgical department with nine operating rooms and an extensive diagnostic and interventional radiology area. For 2021-2022, U.S. News and World Report ranked Duke University Hospital nationally in 11 adult specialties: cancer, cardiology & heart surgery, diabetes & endocrinology, ear, nose & throat, gastroenterology & GI surgery, gynecology, neurology & neurosurgery, ophthalmology, orthopedics, pulmonology & lung surgery, and urology. Duke University Hospital is also ranked first in North Carolina and first in the Raleigh-Durham area. In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.     Director, Supply Chain Management    Job Code:  5568 Pay Target:  H FLSA:  E      Supervisory Responsibility: Yes      General Description of the Job Class Duke University Health Supply Chain is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value. Through values of Diversity, Integrity, Excellence, Safety, and Teamwork, we are creating an environment driven by purpose, excellence and service.     This role is responsible for optimizing logistics, synchronizing supply and demand, measuring performance, embedding leading practice and ensuring continuous improvement. The director of supply chain will lead the supply chain department and associated operations, staffing, training, budget, policies and overall performance management.      The Director will also oversee the optimization and standardization of all supply chain automation tools and software within the hospital to include distribution of supplies, logistics, laundry and linen services, receiving and inventory management, including, but not limited to, the utilization of point-of-use inventory management processes and technologies, as well as the appropriate balance between logical unit of measure replenishment processes and techniques and the deployment of bulk inventory methodologies, where appropriate. The Director will lead the supply chain vision and strategy established by the Supply Chain Leadership team, ensure supply chain practices adhere to industry standards and best practices, regulatory compliance, minimize risk and align with and support the Health System's strategic initiatives. This role will work very closely with Support Services Leaders, Clinical Leaders and Hospital Senior Leadership. Through collaboration and direct accountability with key customers. The Director, Supply Chain Management reports directly to the Associate Vice President, Supply Chain Site Operations and Logistics.     Duties and Responsibilities of this Level Lead, guide, and supports multiple project work streams by acting as a leading change agent, including identification of change impacts on people, process, policy, and structure, stakeholder identification and alignment, appropriate communication and feedback loops, success measures, training, organizational readiness, and long-term sustainability of said projects. Identifies and develops strategies to reduce resistance and uncertainty to foster a positive acceptance of change within the department. Identifies and evaluates potential risks associated with alternatives or decisions and determines the activities, steps, and adjustments necessary to deal effectively with the defined risk. Insure department meets regulatory compliance. Insure the work environment is conductive to high levels of productivity, free of barriers that would inhibit workflow. Oversee the training and education of supply chain associates to ensure high levels of quality and productivity. Prepare an annual departmental budget addressing capital equipment, labor, supplies, and other departmental costs. Act as an advisor/resource to all departments with regard to supply, equipment, and service needs. Direct the total distribution of goods and services. Control, count, and report all hospital supply inventories on a regular basis. Implement, track and measure established set of performance metrics for productivity, supply waste and inventory management for associates and inventory locations. Maintain a clean and safe working environment.   Additional Skills/Requirements Leadership/management (ability to lead diverse teams on a direct or matrixed or shared service reporting basis; ability to assess and evaluate talent). Financial analysis (ability to develop and evaluate business cases for decisions; Ability to evaluate suppliers for financial stability, risk, and competitive attributes) Stakeholder/internal customer management Communication/facilitation Managing change/change awareness Fundamental, working skills in quantitative methods/statistics Read and interpret complex business and/or technical documents   Preferred Experience: Equivalent work experience acceptable, as determined.     Required Qualifications at this Level Education: Bachelor's Degree in Business, Healthcare, or related field. Preferred degree in logistics.    Experience:  Seven years of progressive experience in logistics, supply chain, or healthcare. Two of the Seven years of experience must be in supply chain/logistics and two of the Seven years of experience must be in a management capacity.   Job Code: 00005568 DIRECTOR, HOSPITAL SUPPLY CHAIN Job Level: H2   Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.   Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.   Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
  • Cincinnati, Ohio, Description Expected Starting Salary: 45.39 - 57.98 SUBFUNCTION DEFINITION: Provide oversight and support of financial administration, business operations and human resource administration. Scope: Accountable for divisional leadership of financial administration; business operations and human resource planning in collaboration with division director. REPRESENTATIVE RESPONSIBILITIES Financial Management Overall accountability for the financial management functions for the department. Develop, implement, evaluate and manage the department's annual and capital budget to achieve the Divisional and Departmental objectives; establish internal controls for cash management; implement and maintain a process for financial controls and external financial audits; develop and implement accounts receivable management; analyze and monitor financial performance and report financial results to stakeholders; evaluate variances, determine underlying causes and identify, present, and implement proposed solutions; establish and monitor productivity metrics; ultimate accountability for compliance with organizational financial policies and procedures Revenue Cycle Overall accountability for the Division's revenue cycle management, including optimizing revenue, ensuring complete and accurate physician and/or hospital billing and compliant coding, monitoring associated charge capture; creating competitive pricing, developing/expanding programs; effective denial management; and monthly revenue reporting Business Operations (Clinical) Direct and coordinate the daily clinical operations of the Division; direct, establish and monitor business processes to ensure effective and efficient clinical operations; direct clinical revenue cycle activities within the Division; direct, design and monitor efficient patient flow patterns to maximize clinical and staff efficiency; develop and implement policies and procedures for improved utilization and operations; identify opportunities for improving cost and quality of care through in-depth process and cost of care analysis and develop and offer recommendations to drive significant operational change; resolve issues directly, or in consultation with Division Director concerning staffing, utilization of facilities, equipment and funds; develop and interpret policies and procedures for faculty and staff; and ensure that all policies are in conformance with Medical Center guidelines Business Operations (Research) Direct activities associated with the management of external funded projects, including but not limited to developing and executing Divisional operating procedures for timely and compliant submissions of grant proposals; work with Sponsored Programs and other institutional regulatory offices to interpret and ensure compliance with NIH and other external sponsor guidelines for the application and management of awards; develop and execute operational procedures to monitor and disseminate revenue and expense information with PIs to ensure appropriate expenditures; based on monthly and quarterly reports of expenditures, identify and correct errors, project future expenditures and prospectively manage all required changes; understand and manage to all sponsor requirements relating to carry forwards; work with Sponsored Programs offices and collaborating institutions to ensure timely execution of sub awards, invoicing, and receipt of all deliverables to include progress and financial reports; and oversee and prospectively manage research staff and space utilization related to current and planned research projects. Human Resources Leadership Direct the development and monitoring of an effective Divisional staffing and retention strategy, including hiring and terminating employees, workforce planning, succession planning. Serve as a resource for direct reports, providing regular feedback to them and supporting development of department managers.. Participate in the recruitment and selection of clinicians, staff and faculty for the department. Direct the overall management of the Division's administrative academic/faculty affairs, including partnering with CCRF to establish and maintain faculty records; direct the establishment and monitoring of faculty data and records according to defined national standards to maintain program accreditation; direct the faculty appointment process in collaboration with the University of Cincinnati; define budget allocations and maintain program expenses; partner with the Division Director of implement and/or support organizational leadership management of faculty conduct and performance expectations or programs; partner with the Division Director of foster the growth and development of physician and faculty leaders as knowledgeable, participative stakeholders in the division and medical center's vision, mission, strategic and operational objectives, and compliance requirements. Qualifications EDUCATION/EXPERIENCE Required: Bachelor's degree in a related field 7+ years of work experience in a related job discipline Preferred: Master's degree in a related field *Financial leadership experience in an academic healthcare setting Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families (EEO/AA).
  • Fairbanks, Alaska, Overview This position is responsible for providing exemplary service to the patients and visitors of Foundation Health Partners. It is the responsibility of this role to ensure patients and visitors who enter the facility each day are screened. This process includes asking screening questions, recording responses, taking temperatures, and providing additional instructions to the patient and/or associate per safety and procedure guidelines. Additionally, this position will also provide safety monitoring to a patient or a group of patients with the responsibility to communicate with the Registered Nurse (RN) upon arrival, departure, and as appropriate throughout the shift. Instruction will come from RN as to the expectations and any pertinent patient information. About Fairbanks Memorial Hospital Fairbanks Memorial Hospital is a non-profit facility owned by the Greater Fairbanks Community Hospital Foundation. A Joint Commission-accredited facility with 152 licensed beds, Fairbanks Memorial Hospital is the primary referral center for residents of Alaska's interior with a strong patient-to-nurse ratio and Shared Leadership Infrastructure. In addition to our exceptional clinical environment, our location offers incomparable lifestyle rewards away from work. In Fairbanks, small-town living, spectacular natural beauty and endless recreation combine to create a one-of-a-kind place to live, work and play. Position Available Full-time: Varied Shifts Responsibilities 1. Ensures outstanding customer service by greeting and acknowledging patients, visitors and co-workers as they enter and exit our facilities. Takes ownership by anticipating and responding to patient and visitor needs. Communicates courtesy and respect at all times when explaining the purpose of the point of entry screening. 2. Provides temperature screen /monitor, per established protocols for individuals entering the facility. If a person is identified by the screening assessment to be a suspected COV19 case, follows established protocols. Contacts appropriate personnel if difficulty ensues. May practice de-escalation techniques and intervene early with approved diversional activities. 3. Provides distribution services of requested items between various departments as needed, and in accordance with established procedures. Item distribution may include retail pharmacy orders. Performs supply restocking and/or clerical duties of assigned area as necessary. 4. When providing safety monitoring, ensures the patient environment is safe and secure. Is aware of the patient's code status and pertinent restrictions, and reports any issues or concerns to the RN. 5. Transports patients safely and efficiently between various departments following appropriate transfer techniques and proper isolation/infection control procedures. Assists with patient handling and lifting using appropriate patient safety equipment and procedures. Validates patients' identity based on established department protocol. Remains alert to patient condition and promptly communicates changes to clinical staff. 6. Collects, cleans and disinfects patient care equipment and all other reusable items. Safely disposes of all disposable PPE, including single use items such as gloves. Manages all clinical waste to ensure it is disposed of properly. 7. Follows a plan communicated by the RN when providing support services to patients. Communicates the services provided to the patient and changes in the patient's condition with the supervisor/Registered Nurse. Qualifications High school diploma/GED or equivalent working knowledge. BLS certification required upon hire. Requires the physical ability to stand for long periods of time. Requires interpersonal skills to operate in a direct patient contact environment. Ability to interpret verbal and written information/instructions and effectively communicate with others. Must demonstrate basic knowledge of computer skills, organizational skills, problem solving skills, and ability to function with minimal direction in a fast paced environment. PREFERRED QUALIFICATIONS Six months' previous healthcare or customer service experience preferred. Knowledge of medical terminology. Additional related education and/or experience preferred.

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