Durham, North Carolina, Duke Primary Care Duke Primary Care Duke Primary Care is a broad network of community-based clinics that offer family medicine, internal medicine, pediatric, and urgent care services. With 400 providers in nearly 50 locations, Duke Primary Care is the largest primary care network in the greater Triangle. Our network saw more than 750,000 patient encounters in fiscal year 2021. Our Duke Primary Care clinics provide personalized care for adults and children, from sick visits to preventive care, health screenings to immunizations, and annual exams to chronic disease management. Select primary care clinics also provide behavioral health, diabetes education, pharmacy, and other population health services. Duke Primary Care clinics are accredited and designated a Primary Care Medical Home by The Joint Commission. Our Duke Urgent Care centers offer evaluation and treatment for minor illnesses and injuries 12 hours a day, seven days a week when a patientâ�™s primary care provider is not available. Services also include certain physical exams and vaccinations. A pediatric specialist is available at select locations. Patients can walk in to one of our nine urgent care centers located throughout the greater Triangle or can schedule a virtual visit to receive care from the comfort of home. Duke Nursing Highlights: Duke University Health System is designated as a Magnet organization Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses. Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification. Duke University Health System has 6000 + registered nurses Quality of Life: Living in the Triangle! Relocation Assistance! Registered Nurse-Clinical Team Lead DPC-Triangle Family Medicine Summary: The Ambulatory Care Lead RN is a role developed to work in coordination with the nursing leadership in an assigned clinic/practice to ensure the work is accomplished effectively The Ambulatory Care Lead RN is the first line support for staff, physicians and other related providers on service- specific clinical issues The Ambulatory Care Lead RN is generally a long-term role, requiring clinical and interpersonal skills The Ambulatory Care Lead RN collaborates with the manager on clinical and non-clinical issues (employee relations, individual behaviors, physician relationships, etc.). Ambulatory Care Lead RN is the support for the clinic/practice when the manager is unavailable. Clinical Team Leader is responsible for supervising, directing, coaching and mentoring their assigned core group of staff Work Performed: duties and responsibilities include all those required of the ACN IV as well as plan and coordinate clinical requirements for staff and ensure that all CBO and C BE requirements for staff are current Plan and assist with coordination of staff schedules and submit for manager approval Coordinate clinical requirements with staff regarding equipment and supplies. Consult with preceptors and orientees on a regular basis to provide support and determine how orientation should proceed on an individual basis Collaborate with the manager for issue resolutions and projects to improve work flow processes throughout the department utilizing a proactive approach. Collaborate with different departments (pharmacy, radiology, lab, registration) to resolve issues and improve work flow processes throughout the department Collaborate with the nurse managers in the interview process for new applicants Mentor/coach staff to enhance their professional development Assesses the performance of assigned new hires and orientees including entry level nurses ,nursing care assistants and health unit coordinators; provides ongoing feedback and coaching Understand and communicate potential clinical equipment or supply issues to appropriate team members .Mentor and monitor the preceptors for all new employees Provide clinical/education updates and skill check-offs to entire staff on a regular basis. Provides immediate support and education on policy, procedures, equipment and supplies. Responsible for learning, implementing and teaching new technology/procedures Demonstrates awareness of current problems and basic plan for all patients with in assigned area. Provides clinical consultation and guidance as needed to facilitate patient care Gives assistance and/or direction to staff to facilitate quality patient flow Assess staffing needs according to workload and staff competency Re-assigns and adjusts staffing based upon patient care needs Delegates responsibilities within the scope of practice and validated competencies in order to meet the workload demands of the shift Facilitates assignments that support learning for the orientee or nurse learner. Promotes an atmosphere of open communication that facilitates staffing put into decision-making, resolution of conflict ,and collegiality among all health team members Communicates in an effective, professional manner Facilitates staff performance audits related to attitude, team performance The Joint Commission, DFS Standards and SCIP initiatives Reviews and comments on forwarded SRSs related to their team Facilitates and encourages staff participation in departmental and entity committee and council meetings Attends departmental and entity committee meetings as assigned Coordinates, facilitates, participates and directs departmental projects with follow- through and appropriate follow-up Other projects and duties as directed by the department managers Knowledge, Skills and Abilities: Knowledge of scope of the registered nurse, licensed practical nurse Competent in BLS and/or other specialized life support requirements and their families Knowledge of and appropriate application of the nursing process Ability to assess nursing needs of acute and chronically ill patients Knowledge of professional theory, practice and procedure designated by work area Ability to establish and maintain effective working relationships, healthcare team, physicians, administrators, leadership and others move or lift at least fifty pounds Able to communicate clearly with patients, families, visitors Working knowledge of procedures and techniques involved in administering Able to use sensory and cognitive functions to process and prioritize nursing care assistant and medical assistant Able to independently seek out resource s and work collaboratively Able to teach patients and families in accordance with the nursing plan of care information, treatment, and follow-up Able to use fine motor skills Able to record activities, document assessments, plan of care, interventions, evaluation and re-evaluation of patient status Able to use computer and learn new software programs Able to navigate the entity to provide clinical care for patients Able to withstand prolonged standing and walking with the ability to Able to remain focused and organized routine and special treatments to patients Minimum Qualifications Education Bachelor of Science degree in Nursing required. Experience Three years of experience in nursing practice. Selected candidates must meet the Clinical Ladder requirements for CN III within one year of appointment. Degrees, Licensures, Certifications Must have current or compact RN license in the State of North Carolina. BCLS certification is required. Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.